1win Rules and Regulations in India

By registering an account and using the services, you accept these Terms and Conditions and the linked policies that form part of this agreement. You must be at least 18 years old, be legally allowed to participate in betting in your location, complete registration truthfully, and keep your login secure. Only one account per person is permitted. Any attempt to create duplicate accounts, use another person’s details, or misrepresent identity may result in closure.

• Changes to terms: 1win may update these terms to meet legal, regulatory, security, or operational needs. Updates take effect once published on the site or app. You should read the current version regularly. Continued use indicates consent to the revised terms.
• Proper use: You must not use automated tools, manipulate odds, engage in match-fixing, exploit software bugs, or interfere with any event data. Abusive behavior toward staff or other users is prohibited.
• Content and IP: The platform’s software, branding, data, odds, and other content are protected by intellectual property laws. You may use them only for personal, non-commercial betting in line with this agreement. Any scraping, copying, or redistribution is prohibited.
• Legal compliance: Access and use are subject to Indian laws and the laws of the licensing jurisdiction indicated in the site footer. You are responsible for ensuring betting is allowed in your location before placing bets or claiming any bonus.
• Liability: Services are provided on an as-available basis. To the extent permitted by law, liability for losses arising from use of the services is limited to the value of the bet or the balance in your account at the time, whichever is lower. The platform is not responsible for failures of networks, devices, or third-party services.
• Interpretation: If there is a conflict between versions, the English version prevails. If any clause is invalid, the remaining clauses will continue to apply.

Eligibility to place bets requires a valid registered account, legal capacity to bet in your location, and sufficient funds. Bets are accepted only when the bet slip shows a unique confirmation and appears in your betting history. Pending or processing status does not guarantee acceptance. Markets may be suspended or removed at any time, including during an event.

• Minimum and maximum amounts: Limits vary by sport, market, event, and user risk profile. The applicable minimum and maximum appear on the bet slip before you confirm.
• Odds and errors: Bets are settled at the odds shown at acceptance. If an obvious pricing error, market error, or incorrect event information occurs, the platform may void the bet or settle at the correct odds that were intended for the market.
• Settlement: Results are based on the official outcome published by the relevant governing body of the event. Dead heat rules may apply, in which case payouts are proportionally adjusted. For live betting, on-screen clocks, scores, and stats are for guidance and may be delayed; settlement relies on official sources.
• Postponed or cancelled events: If an event is cancelled or not completed, selections may be void and settled at odds of 1.00 unless competition rules provide a result. If an event is postponed and not played within a reasonable time frame stated on the market rules page, selections may be void. In accumulators, void legs are settled at odds of 1.00 and the remaining legs continue.
• Cash out: Availability is not guaranteed. Offered values are estimates and may change or be withdrawn during an event; technical or market suspensions can prevent cash out.
• Restrictions: The platform may impose account-level limits, bet caps, or market exclusions for integrity, regulatory, or responsible gambling reasons. Bonuses, free bets, or promotional tokens are subject to specific rules; for free bets, the stake is not returned in any winnings unless stated otherwise.
• Cancellations by users: Once accepted, a bet cannot be cancelled by the user. A bet may be voided by the platform for technical failure, pricing error, regulatory restriction, or breach of these terms.

Funding and withdrawing funds from your account must follow the rules below. Only payment methods in your own name are permitted. The default account currency is INR for India users. You may be asked to complete verification before a first withdrawal or when cumulative transactions reach certain thresholds.

• Deposit methods: Common options include UPI, NetBanking, IMPS or NEFT bank transfer, major cards, and reputable e-wallets. Available methods, limits, and any fees are shown in the cashier. Most deposits credit instantly; some bank transfers can take longer due to banking hours.
• Withdrawal methods: Where possible, withdrawals are processed to the same method used for deposit. If that is not possible, an approved alternative may be offered. Processing begins after internal checks are complete. Typical approval times range from a few hours to several business days, depending on method, volume, and compliance checks.
• Limits and fees: Minimum and maximum transaction amounts vary by method and may change. The cashier displays live limits before you confirm any transaction. The platform does not charge hidden fees for standard transactions; your bank or wallet provider may charge its own fees.
• KYC and AML checks: Before allowing withdrawals or at any time, the platform may request identity and address documents such as PAN, Aadhaar, and bank statements, and may verify source of funds. Failure to provide accurate information can lead to delays, reversals, or account restrictions.
• Transaction restrictions: Third-party payments, cash deposits, and commercial transfers are not allowed. The platform may split a large withdrawal into tranches or hold funds pending review. Chargebacks or reversed payments will be debited from your balance and may lead to suspension.
• Cancellations and reversals: A deposit may be reversed if it fails or is rejected by the provider. Confirmed withdrawals cannot be cancelled by users once they enter processing. The platform may cancel or adjust a transaction to comply with legal, security, or AML requirements.
• Taxes: You are responsible for understanding and meeting any tax obligations under Indian law. The platform may withhold or report transactions where required by applicable regulations.

Betting should be recreational. You can manage your behavior using the available control tools. These tools are designed to help you set boundaries, monitor your activity, and pause or stop access when needed.

• Controls: Deposit, loss, and wager limits; session reminders; time-outs; and self-exclusion for fixed periods or indefinitely. Some tools take effect immediately; others may apply after a short cooling-off period.
• Self-assessment: You can use a risk self-test to review your betting habits. Consider setting lower limits if you chase losses, increase stakes after losses, or bet to manage mood.
• Minors: Under-18s are not allowed. Use device passwords and filtering software to prevent access by minors.
• Support: If gambling affects your wellbeing or finances, seek help. Resources include Gambling Therapy (global online support) and Gamblers Anonymous. Local mental health support such as government helplines may assist in crisis situations.
• Account action: The platform may apply limits, suspend bonuses, or restrict services where risk of harm is identified, including based on your requests or internal monitoring.

The platform maintains measures to prevent money laundering and terrorism financing in line with international standards and the Prevention of Money Laundering Act framework to the extent applicable. Activity may be monitored and reported to relevant authorities if required by law.

• KYC: Identity verification may include PAN, Aadhaar, selfie checks, proof of address, and verification of ownership of payment methods. Additional due diligence applies to high-value transactions, politically exposed persons, and higher-risk profiles.
• Monitoring: Automated and manual reviews assess patterns such as rapid in-and-out transfers, structuring to avoid thresholds, third-party payments, multiple accounts on the same device, or unusual use of bonuses.
• Sanctions and screening: Users may be screened against sanctions and adverse media databases. Matches may lead to restrictions.
• Outcomes: If suspicious activity is detected, the platform may delay or refuse transactions, freeze funds, restrict the account, close the account, and make reports to competent authorities where applicable. Failure to cooperate with requests for information may result in blocking of services.

The platform collects and processes personal data in compliance with applicable data protection laws, including the Digital Personal Data Protection Act, 2023, as applicable to users in India. Data is processed for account management, provision of services, risk management, legal compliance, and support.

• Data collected: Identification and contact data, account and registration details, device and technical data, geolocation approximations, transaction records, betting history, communications, and preferences. Cookies and similar technologies support core functions, analytics, and fraud prevention; cookie choices are available in settings where supported.
• Use of data: To operate your account, verify identity, process deposits and withdrawals, settle bets, provide odds and event data, prevent fraud, manage bonuses, meet legal obligations, and improve services. Processing is based on contract necessity, legitimate interests, legal obligations, or your consent for optional features.
• Sharing: Personal data may be shared with payment providers, KYC service vendors, analytics and security partners, sports data suppliers, group companies, and regulators or law enforcement where legally required. Cross-border transfers may occur subject to appropriate safeguards.
• Retention: Data is kept for the period necessary for the purposes above, including statutory retention and dispute time limits, then deleted or irreversibly anonymized.
• Your rights: Subject to legal conditions, you may request access, correction, or deletion, withdraw consent for non-essential processing, and raise a grievance. You can contact the Grievance Officer or Data Protection contact listed in the website footer to exercise your rights or to make a complaint.
• Children: The services are not directed to anyone under 18. Data of minors is not knowingly collected.

Protecting your account and transactions is a priority. Technical and organizational measures are in place to prevent unauthorized access and reduce risk.

• Technical safeguards: Transport Layer Security for data in transit, encryption of sensitive data at rest where appropriate, secure key management, and hardened infrastructure. Access controls follow the principle of least privilege.
• Account protection: Optional two-factor authentication, device recognition, login alerts, session timeouts, and password standards. You must keep credentials confidential and update security settings regularly.
• Monitoring: Continuous monitoring detects unusual activity such as repeated failed logins, atypical locations, or abnormal betting patterns. Suspected compromise may trigger temporary locks.
• Operations security: Regular security testing, vendor due diligence, backups, and incident response procedures. If a breach that affects your rights is identified, notifications will be made in line with applicable law.
• Your responsibilities: Use strong unique passwords, enable two-factor authentication, update devices, and contact support if you suspect unauthorized use of your account.