1win Rules and Regulations in Pakistan

By registering an account, you enter a binding agreement that governs the general use of the services in Pakistan. You should read these Terms in full before any registration or bet.

Continued access means you accept any updated version of these Terms.

Eligibility and jurisdiction

• You confirm you are at least 18 years old and have the legal capacity to enter this agreement.
• You may not use the services where gambling or betting is prohibited by law. In Pakistan, certain laws may restrict online betting; you must ensure your activity is lawful and allowed in your location.
• You warrant that funds used on the platform are not derived from crime and that you are not subject to sanctions that would restrict your use.

Registration, verification, and account integrity

• Only one account per person is permitted. Creating multiple accounts is prohibited.
• Accurate personal data must be provided during registration and kept up to date.
• Identity, age, address, and source of funds may be verified at any time. Failure to complete verification can lead to restrictions or closure.
• You are responsible for safeguarding credentials and any activity under your account.

Use of services and prohibited conduct

• Fair use is required. Prohibited conduct includes collusion, use of bots or automated scripts, exploitation of errors, arbitrage based on system faults, and any activity that harms the integrity of events or odds.
• No use of offensive, defamatory, or unlawful content.
• We may suspend or refuse service to protect users, the platform, or comply with legal obligations.

Content protection and intellectual property

• All software, data, odds, branding, text, images, and other content are protected by intellectual property rights.
• You receive a limited, non-transferable licence to access services for personal, non-commercial use. Any copying, scraping, or redistribution is not allowed.

Changes to the Terms

• Terms may be updated to reflect operational, regulatory, or legal requirements. The updated date will appear on this page.
• Continued use of the account after changes constitutes acceptance.

Liability and disclaimers

• Services are provided on an as-available basis. Interruptions may occur due to maintenance or network issues.
• We are not liable for losses arising from telecom failures, device errors, force majeure, or events outside our control.
• Our maximum aggregate liability in connection with a settled bet is limited to the amount staked or the net winnings due for that bet, whichever is lower, except where the law requires otherwise.

Governing law and disputes

• This agreement is governed by the laws of our operating jurisdiction and applicable conflict-of-law rules. Mandatory consumer protection rules might apply where required by law.
• Disputes should first be raised through the support channel in your account. Records of bets and transactions will be used to assess claims.

Bonuses and promotions

• Any bonus or bonuses are subject to specific rules, including wagering, expiry, and eligibility. Where bonus terms conflict with these Terms, the specific promotion rules apply to that bonus.

Language

• The English version governs where translations differ.

These general rules govern all betting, including single and multiple bets, across sports and other event markets.

Eligibility to place bets

• Only verified users who meet age and legal requirements may place bets.
• You must be located in a place where betting is allowed at the time the bet is placed.

Bet acceptance and confirmation

• A bet is accepted once it receives a unique bet ID and appears in your account history.
• If a technical issue prevents confirmation, the bet may be void, even if funds appear reserved.
• Bets placed after the official start of an event are void unless the market is designated as in-play.

Odds, errors, and palpable mistakes

• Odds are subject to change until the bet is accepted.
• If a market contains an obvious error in price, line, or event details, affected bets may be settled at the correct odds or voided.

Minimum and maximum stakes

• Minimum and maximum bet amounts are shown in the betslip and may vary by market and user profile.
• We may limit stakes, refuse a bet, or offer partial acceptance.

Settlement and results

• Bets are settled on the basis of official results from the governing body of the event.
• Rules for extra time, penalty shootouts, or tie-breaks depend on the specific market description. Always read market rules before placing a bet.
• If an event is postponed, abandoned, or relocated, bets may stand or be void according to the published market rules.

Restrictions and conduct

• Market restrictions may apply, including limits on correlated selections and system bets.
• Use of inside information, match-fixing, or any integrity breach leads to void bets and potential account action.

Cancellations and voids

• We may cancel or void bets due to technical failures, erroneous markets, regulatory requests, suspicious activity, or rule breaches.
• If a selection is void, the affected leg in a multiple bet settles at odds of 1.00, unless market rules state otherwise.

Disputes on settlement

• If you dispute settlement, contact support promptly and provide the bet ID. We will review official data sources and logs when assessing your claim.

Funding and withdrawals

• Deposits and withdrawals are available through methods shown in the cashier, which may include bank transfer, cards, e-wallets, local payment partners, or digital assets, subject to availability in Pakistan.
• Only payment instruments in your own name are allowed. Third-party payments are not accepted.

Limits, fees, and currency

• Method-specific limits and any fees are displayed in your account cashier before you confirm a transaction.
• Your account currency and any conversion rates are shown at the point of payment. Providers may apply their own charges.

Processing times

• Deposits typically credit instantly or within the timeframe shown for the chosen method.
• Withdrawals are processed after security checks. Timeframes depend on verification status, method, and provider processing windows.

Verification and security checks

• We may request identity, address, and source-of-funds documents before processing a withdrawal or after certain cumulative transaction thresholds.
• Transactions can be delayed or reversed where required for fraud prevention, AML checks, chargeback risk, or regulatory reasons.

Restrictions and cancellations

• We may refuse, reverse, or delay a transaction to comply with AML obligations or to prevent fraud.
• Bonus-related withdrawals may require completion of wagering rules. Breach of bonus terms can lead to removal of bonuses and associated winnings.
• If you initiate a chargeback, we may suspend the account and recover losses from balances due.

Taxes and reporting

• You are responsible for any applicable taxes on bets, winnings, or bonuses under laws in your location.

Dormant accounts

• Accounts with no login or betting activity for a prolonged period may be treated as dormant under internal policy. Administrative fees and reactivation requirements may apply as permitted by law, and any such terms will be published in your account area.

We support safer betting and gaming and encourage you to use control tools to manage your activity.

Player protections and tools

• Deposit, loss, stake, and session limits: Set daily, weekly, or monthly limits in your account.
• Time-outs: Take a short break for a defined period.
• Self-exclusion: Block access to your account for periods such as 6 months or longer. Pending bets will be handled under the relevant rules.
• Reality checks and activity statements: Review time spent, bets placed, and net outcomes.
• Self-assessment: Use questionnaires to assess risk and decide on limits or exclusion.

Good practice

• Set a budget before you bet. Do not chase losses. Treat betting as entertainment, not income.
• Keep your account details private. Avoid betting when stressed or under the influence.

Support resources

• Gambling Therapy: gamblingtherapy.org
• GamCare: gamcare.org.uk
• BeGambleAware: begambleaware.org

If gambling is causing harm to you or your family, consider self-exclusion and seek professional support.

Protection of minors

• Underage use is prohibited. Parents and guardians should use device-level controls and content filters to block gambling access for minors.

We maintain measures to prevent money laundering and terrorism financing in line with legal and regulatory obligations.

KYC and due diligence

• Identity, age, and address verification are required. We may also request source-of-funds or source-of-wealth documents where risk indicators exist or thresholds are met.
• Screening may include checks against sanctions, PEP, and adverse media databases.

Monitoring and detection

• Transactions and betting patterns are monitored for unusual or suspicious activity, including rapid deposits and withdrawals, structuring, and third-party payments.
• Certain activity may require enhanced due diligence or reporting to relevant authorities in our operating jurisdiction.

Consequences of violations

• We may delay, refuse, or block transactions and freeze balances while we investigate.
• Accounts may be restricted or closed where AML concerns persist. Funds may be retained as required by law or returned to the original source as appropriate.
• We do not pay interest on funds held during investigations.

Your responsibilities

• Provide accurate documents promptly upon request. Do not attempt to bypass controls or use payment instruments not in your name.

This Privacy Policy explains what personal data we collect, how we use it, and your rights in Pakistan.

Data we collect

• Identification and contact details: name, date of birth, address, email, phone.
• Account and verification data: documents for KYC, account history, registration details.
• Transaction data: deposits, withdrawals, bets, bonuses, and payment instrument metadata.
• Technical data: device identifiers, IP address, browser type, cookies, approximate location.
• Communication data: chats, emails, calls, and support tickets.

How we use data

• To create and manage your account and provide services, including betting, settlement, and bonuses.
• To verify identity, prevent fraud, and comply with AML and other legal duties.
• To manage risk, improve products, and ensure security and integrity of events and odds.
• For service messages. Marketing is sent only where permitted by law and your preferences.

Sharing and transfers

• We may share limited data with payment providers, KYC vendors, risk and analytics partners, affiliates, and regulators or law enforcement where lawful.
• Data may be transferred internationally and stored in jurisdictions outside Pakistan. Safeguards such as contractual clauses are used where required.

Retention

• Data is kept only as long as necessary for the purposes above and to meet legal obligations. AML records are typically retained for at least five years or longer where required.

Your rights

• You may request access, correction, or deletion of your personal data, or ask us to restrict or object to certain processing, subject to legal limits.
• You can withdraw consent to marketing at any time, and you can manage cookie settings in your browser.
• To exercise rights, contact support through your account and we will guide you through the process.

Cookies

• Cookies and similar technologies improve site function, remember preferences, and analyse use.
• You can manage non-essential cookies in your browser settings, which may affect certain features.

Children

• We do not knowingly collect data from anyone under 18. Accounts suspected of underage use will be closed and data handled according to legal rules.

We implement technical and organisational measures to protect your account, transactions, and data.

Platform safeguards

• Transport Layer Security encrypts data in transit between your device and our servers.
• Sensitive data is protected using industry-standard encryption and access controls.
• Independent monitoring, logging, and intrusion detection help identify suspicious activity.

Account protections

• Two-factor authentication is available to strengthen login security.
• You should use a unique, strong password, secure your devices, and log out after each session.
• Contact support immediately if you suspect unauthorised use.

Operational controls

• Access to systems is limited to authorised personnel and follows least-privilege principles.
• Regular testing, patching, and vendor security reviews are performed to reduce risk.

Incident response

• Security incidents are investigated promptly. Where required by law, we notify affected users and relevant authorities.

Limitations

• No online service can guarantee absolute security. You share responsibility for protecting your credentials and devices.