Responsible Gaming

Gambling always involves the risk of financial loss. Treat betting as entertainment, not a source of income. The following tips help you play responsibly and protect your wellbeing.

• Decide a PKR budget you can afford to lose before you start.
• Set deposit, stake, and loss limits in your account settings.
• Use session reminders and take regular breaks to keep control.
• Avoid chasing losses. Stop when you reach your limits.
• Keep gambling funds separate from bills and savings.
• Do not play when tired, stressed, or under the influence.
• Review your play history to learn patterns and improve control.
• Enable reality checks in your 1win account.
• Keep your account secure and never share access.
• Protect minors. Use device controls and never allow under 18s to play.

Warning signs can build up over time. Gambling addiction is a serious condition that needs attention.

• Spending more than planned or more than you can afford
• Needing larger bets to feel the same excitement
• Chasing losses after a losing session
• Hiding or lying about your betting
• Borrowing money or selling items to fund gambling
• Neglecting work, study, or family responsibilities
• Mood swings, anxiety, or irritability linked to playing
• Using gambling to escape stress or problems
• Trying to cut down but not managing to stop
• Restlessness or sleep problems when you try to stop

Problem betting can be managed, but it needs structure and support. 1win provides tools that help you take control.

• Set daily, weekly, or monthly deposit and loss limits.
• Turn on reality checks showing time spent and results.
• Take time-outs for 24 hours up to 30 days to reset.
• Request self-exclusion for longer breaks through support.
• Remove saved payment methods to slow spending.
• Use only discretionary funds. Never borrow for gambling.
• Plan alternative activities and schedule betting-free days.
• Keep a play diary and track PKR spend and mood.
• Install blocking or filtering apps on your devices.
• Speak to a counsellor or a trusted person and use the help resources below.

You are not alone. Confidential support is available in Pakistan and online.

• Gambling Therapy: Free global support and live chat https://www.gamblingtherapy.org/
• Gamblers Anonymous: Peer support meetings and forums https://www.gamblersanonymous.org/ga/locations
• Willing Ways Pakistan: Addiction treatment and counselling https://willingways.org/
• Taskeen Health Initiative: Mental health education and referrals https://taskeen.org/
• Umang Pakistan (IRD): Mental health resources and access to care https://umang.ird.global/
• Rozan Counselling: Counselling services and helpline information https://rozan.org/
• Sehat Kahani: Telehealth access to therapists and psychiatrists https://sehatkahani.com/

If you are worried about your play, contact 1win support for responsible gaming help. Our team assists Pakistan players discreetly.

• Live chat on the website and in the app, 24/7
• Help Centre contact form inside your account
• In-account support tickets for responsible gaming requests
• Requests for limits, time-outs, or self-exclusion via chat or form
• Guidance on account closure and cooling-off periods