KYC and AML are applied to confirm identity, prevent fraud, and combat financial crime in line with Pakistan’s laws and global standards. These controls also help maintain transparency and account protection across the platform.

• Assurance of fair play and equal treatment
• User safety through robust security measures
• Transparency across identity check and verification steps
• Compliance with applicable regulatory requirements in Pakistan
• Protection of funds and personal data during the customer lifecycle

Every new user must complete ID verification to activate core services. Verification may include document submission at registration and at later stages if risk indicators emerge.

• Government-issued photo identification for identity check
• Proof of residential address to confirm location details
• Confirmation of payment-method ownership by the account holder
• Additional verification where required by risk, such as source of funds information

The platform implements AML controls designed to prevent money laundering, terrorism financing, and other illegal activity. Controls align with Pakistan’s Anti-Money Laundering Act, 2010, relevant rules, and FATF-aligned practices.

• Transaction monitoring and review of patterns indicating suspicious activity
• Automated detection rules and manual investigations based on risk
• Enhanced due diligence for high-risk profiles, events, or jurisdictions
• Review of large, frequent, or unusual transfers and betting behaviour
• Risk scoring to determine the depth of ongoing monitoring
• Sanctions and PEP screening against applicable UN and domestic lists
• Timely reporting to the Financial Monitoring Unit (FMU) and other competent authorities where required, in line with reporting obligations

Platform rules restrict behaviours that undermine ID verification, account protection, and AML objectives. Breaches of these rules may trigger compliance actions.

• Opening or controlling multiple accounts (multi-accounting)
• Using forged, altered, or stolen documents
• Any attempt to launder proceeds of crime or disguise source of funds
• Manipulating systems, odds, markets, or security measures
• Sharing or selling access to an account
• Using third-party or anonymous payment instruments
• Misrepresenting identity or acting on behalf of another person

Violations of KYC/AML rules, terms, or regulatory requirements may lead to enforcement action. Measures include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Users must provide accurate, complete, and up-to-date personal data during registration and throughout the relationship. Verification steps should be completed promptly, and any request for additional documents must be addressed within stated timeframes. Only payment methods owned and controlled by the account holder should be used for deposits and withdrawals. Users should safeguard credentials and notify customer support of any suspicious activity or unauthorised access. Any material change in circumstances relevant to risk assessment should be disclosed without delay.

The platform upholds fair play and transparency to protect users and maintain a safe environment. These commitments support responsible gaming and align security measures with applicable Pakistani standards.

• Compliance with KYC/AML standards and ongoing regulatory requirements
• Confidential handling and protection of personal data
• Continuous transaction monitoring for suspicious activity
• Prevention of manipulation, collusion, and other unfair behaviour
• User support on safety matters, verification, and account protection
• Shared responsibility for platform integrity and user safety
• Equal conditions for all users in line with published rules