1win Rules and Regulations in Bangladesh

These terms set the legal conditions for access to betting services for Bangladesh-based users. They apply to every account holder using the official 1win website and mobile application in Bangladesh. You must read and accept these terms before registration or placing any bet. Your use of the platform indicates agreement to follow all rules, including local law restrictions where use is not allowed.

General Terms

  • Agreement and scope
    • By creating an account and using the services, you confirm that you have read and accept these terms, the privacy policy, the general betting rules, and any bonus rules published in your account or on the site.
    • These terms apply to all features including bets, bonuses, and any event-related services offered to Bangladesh users.
  • Eligibility and local law
    • You must be at least 18 years old and capable of entering a binding agreement.
    • You are responsible for ensuring that betting is legal in your location and that your use is allowed under Bangladesh law. Access is prohibited where use of such services is illegal.
  • Registration and account integrity
    • One personal account per user is permitted; duplicate accounts may be closed and bets voided.
    • Keep login details confidential. You are responsible for all activity on your account until you notify the operator of suspected compromise.
  • Changes to terms
    • 1win may modify these terms to meet regulatory, technical, or operational needs. Updated terms take effect upon publication.
    • Continued use of the services after changes means acceptance of the updated rules.
  • Proper platform use
    • Do not engage in fraud, collusion, market manipulation, bonus abuse, or use of automated tools that affect odds or betting integrity.
    • Do not disrupt services, attempt unauthorized access, or interfere with event data, markets, or settlement.
  • Content and IP protection
    • All site content, data feeds, odds, trademarks, and software are protected. You receive a limited license to use the services for personal, non-commercial betting.
    • Copying or redistributing event data, markets, or odds without permission is prohibited.
  • Liability limits
    • Services are provided on an as-available basis. The operator is not liable for losses arising from internet failures, interruptions, delayed transmissions, or force majeure.
    • For settled bets, liability is limited to the amount of the stake and potential payout displayed at acceptance, subject to these terms.
  • Suspension and closure
    • The operator may suspend or close accounts for breach of terms, suspicious activity, or legal requirements. Remaining balances may be withheld pending verification or investigation where required.

General Betting Rules

  • Eligibility to place a bet
    • Only verified users who meet age and legal criteria may place bets. Use of the betting services is not allowed where prohibited by law.
  • Bet acceptance
    • A bet is accepted when it appears in your betting history with a confirmed slip ID and odds. Provisional or pending status means the bet is not yet accepted.
    • Markets may be suspended or removed at any time. Obvious errors in odds or event details may lead to correction or voiding in line with error policies.
  • Minimum and maximum amounts
    • Minimum and maximum stake or payout limits apply per market and event. Limits are displayed on the bet slip and may vary by sport, odds, and risk profile.
  • Settlement and calculation
    • Bets are settled based on official results provided by the governing body of the event or trusted data sources.
    • Winnings are calculated by multiplying the accepted odds by the stake, minus any applicable fees stated at placement.
    • If a market includes dead-heat outcomes, standard dead-heat rules apply. For abandoned or postponed events, settlement follows the market-specific rules shown before you place the bet.
  • Restrictions and fair use
    • The platform may limit stakes, adjust odds, restrict certain bets, or refuse services to protect market integrity or comply with legal duties.
    • Collusion, match-fixing, misuse of inside information, or use of automated tools is prohibited.
  • Cancellations and voids
    • Bets placed at materially incorrect odds or on materially incorrect event data may be voided.
    • If an event is canceled or not completed within the period specified in the market rules, affected bets may be void or carried over per the displayed rules.
    • Cash-out, if available, is offered at the platform’s discretion and may be suspended during rapid odds changes or data delays.
  • Bonuses and free bets
    • Bonus bets, free bet tokens, or credits are subject to specific terms shown in your account. Abuse of bonuses may lead to removal of bonuses and restriction of services.

Payment Rules

  • Deposits
    • Funding methods available in Bangladesh are shown in your account cashier, including any limits, fees, and currencies supported. Some methods may not support bonuses.
    • Minimum and maximum deposit amounts are displayed at the point of payment. Funds are credited when the payment provider confirms success; delays may occur due to banking or compliance checks.
  • Withdrawals
    • Withdrawals are paid to the same method used for deposit where feasible, subject to anti-money laundering rules. If the method does not support payouts, an alternative may be requested.
    • Processing times vary by method and verification status. Additional review can extend timelines when required by law or risk controls.
  • KYC and verification
    • Before withdrawals, you may be asked to verify identity and address and confirm ownership of payment instruments. Documents may include government-issued photo ID, proof of address, and proof of deposit method.
    • 1win may request source-of-funds or source-of-wealth information where risk indicators exist.
  • Fees, limits, and currency
    • Any fees, exchange rates, and transactional limits are shown in the cashier before confirmation. Your account will display your selected currency when supported.
  • Transaction restrictions
    • The platform may block or reverse transactions that violate law, AML controls, or these terms. Multiple small deposits intended to avoid limits are not allowed.
  • Operation cancellation
    • Deposit or withdrawal requests can be canceled by the operator if required for security, legal, or risk reasons. You may cancel pending requests where the cashier allows, unless already processed.

Responsible Gambling

  • Commitment to safer betting
    • Gambling involves financial risk. You should only bet what you can afford to lose and use the services as entertainment, not income.
  • Control tools
    • Deposit, loss, stake, and session limits: Set daily, weekly, or monthly limits in your account.
    • Time-outs and self-exclusion: Temporarily block access or request exclusion for a defined period.
    • Reality checks: Receive on-screen reminders of time spent and net position.
    • Transaction and bet history: Read your history to monitor behaviour and manage your budget.
  • Self-assessment
    • A risk self-check is available to help you identify problematic betting patterns. Consider adjusting limits or taking a break based on the results.
  • Third-party help
    • Gambling Therapy: online support and resources.
    • Gamblers Anonymous: peer support meetings and materials.
    • GamCare: advice and counseling resources. Service availability may vary for Bangladesh.
  • Minors
    • Underage use is prohibited. Parents and guardians should use device-level filters to block gambling content on shared devices.

Anti-Money Laundering

  • Legal obligations
    • The operator applies anti-money laundering and counter-terrorist financing controls aligned to applicable laws and international standards. Services may be restricted to meet these obligations.
  • Customer due diligence
    • KYC procedures verify identity, age, address, and ownership of payment methods. Enhanced due diligence may apply to higher-risk users, large transactions, or specific jurisdictions.
  • Monitoring and detection
    • Transactions and betting patterns are monitored for unusual activity such as rapid deposits and withdrawals, use of third-party payment instruments, or structured amounts.
    • Screening is conducted against sanctions and politically exposed person lists when required.
  • Reporting and actions
    • Where suspicious activity is detected, the operator may file reports with competent authorities, freeze funds, suspend the account, or request further information.
    • Failure to provide requested documents or credible source-of-funds evidence may result in restrictions, bet cancellations, or closure.

Privacy Policy

  • Data collected
    • Registration data: name, date of birth, contact details, and account credentials.
    • Compliance data: identity documents, proof of address, payment method ownership, and sanctions screening results.
    • Technical data: device identifiers, IP address, logs, and cookies.
    • Usage data: bets, transactions, bonuses, and communication preferences.
  • Purposes of use
    • Provide and operate services, process bets and payments, calculate odds-based settlements, and manage your account.
    • Verify identity, prevent fraud, meet AML and legal obligations, and enforce rights.
    • Improve products, analyze performance, and conduct customer support.
    • Marketing based on your consent or legitimate interest, subject to your opt-out choices.
  • Sharing and transfers
    • Data may be shared with payment processors, KYC providers, risk analytics vendors, and regulators where required. Cross-border transfers use appropriate safeguards.
  • Retention
    • Personal data is retained for the period necessary to deliver services and meet legal retention duties, after which it is securely deleted or anonymized.
  • Your rights
    • Subject to law, you may request access, correction, deletion, restriction, portability, or object to certain processing. You can withdraw consent for marketing at any time.
    • Contact details for privacy requests are provided in your account or the privacy help section.

Security

  • Technical safeguards
    • Transport-layer encryption protects data in transit. Sensitive credentials are stored using hashing and encryption controls.
    • Account protections include optional two-factor authentication and session management. Device and IP monitoring helps detect unusual sign-ins.
  • Organizational measures
    • Access to personal data is limited to trained staff based on role. Security policies cover incident response, backup, and change management.
  • Your responsibilities
    • Use a strong, unique password, enable two-factor authentication, and keep devices updated. Inform support promptly if you suspect unauthorized access.
  • Continuity and monitoring
    • Systems are monitored for availability and integrity. Temporary outages or maintenance may occur to maintain security and improve services.

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