Responsible Gaming

Gambling can lead to financial loss. Treat betting as paid entertainment. On 1win you can manage limits and time reminders so play stays safe for you.

• Set a monthly budget you can afford to lose; never borrow.
• Decide a time limit before you start. Turn on reality checks.
• Use account tools to set deposit, loss, and wager limits.
• Do not chase losses; pause and review.
• Keep gambling funds separate from essential expenses.
• Take regular breaks to stay in control.
• Review your play history to learn your patterns.
• Avoid betting when tired, upset, or after alcohol.
• Protect minors: keep logins private. Under 18s must not play.
• If limits feel hard, use a cool-off or request self-exclusion.

Betting addiction can develop quietly. Warning signs need attention and support.

• Spending more than you planned or can afford
• Feeling restless or irritable when trying to stop
• Chasing losses after a setback
• Hiding gambling from family or friends
• Using gambling to escape stress, anxiety, or sadness
• Repeated failed attempts to cut back or control play
• Skipping work, study, or duties to bet
• Borrowing money or selling items to fund gambling
• Delaying bills or essentials due to losses
• Thinking about gambling most of the day

If several signs apply, addiction may be present and needs prompt help.

There are practical steps that reduce harm. 1win provides controls that help you regain control.

• Set deposit, loss, and wager limits in your account.
• Turn on reality checks and session time reminders.
• Plan play-free days every week to reset habits.
• Use a cool-off period from 24 hours to 30 days when urges rise.
• Request self-exclusion for at least 6 months; we will block access during that time.
• Remove saved payment methods and ask your bank to block gambling spend.
• Opt out of promotional messages in your profile.
• Use only one device, and log out after each session.
• Ask 1win support to keep limits in place and avoid early increases.
• Seek counselling and consider blocking software such as Gamban or BetBlocker.

Support is available in Bangladesh and online. Choose services that match your language and privacy needs.

• Moner Bondhu (counselling in Bangladesh): https://monerbondhu.org
• Kaan Pete Roi (emotional support, Bangladesh): https://kaanpeteroi.org
• Shastho Batayon, Ministry of Health hotline (Bangladesh): Call 16263
• WHO Bangladesh mental health information: https://www.who.int/bangladesh
• Gambling Therapy (global online support): https://www.gamblingtherapy.org
• Gamblers Anonymous online meetings: https://www.gamblersanonymous.org

If you are worried about addiction or unsafe play, contact 1win support for confidential assistance. Our team can help you set controls and explain policy.

• Live chat on the website and in the app, 24/7
• Email
• In-account Help Centre: submit a support ticket
• Request limit changes, cool-off, or self-exclusion through support
• Help Centre articles on limits, tools, and responsible gaming