1win KYC & AML Policy

1win applies KYC and AML controls to verify user identity, prevent fraud, and deter financial crime in Bangladesh. These measures strengthen transparency and account protection across the platform.

• Fair play and equal treatment for all users
• User safety supported by strong security measures
• Transparency in rules, decisions, and record-keeping
• Compliance with local regulatory requirements and reporting obligations
• Protection of personal data during verification and reviews

Every new user must complete an identity check before full access to services, including ID verification for withdrawals and sensitive account actions. Document submission may be requested at registration and at any time during the account lifecycle.

• Government-issued photo identification to confirm legal name, age, and identity
• Proof of address to validate residence in Bangladesh or permitted jurisdictions
• Confirmation that the account holder owns the chosen payment method
• Additional information when risk indicators or regulatory requirements apply

1win implements AML controls designed to prevent money laundering, terrorism financing, and other illegal activity in line with Bangladesh law and guidance from the Bangladesh Financial Intelligence Unit (BFIU).

• Transaction monitoring and activity analytics to detect suspicious activity
• Automated detection rules and alerts supported by risk-based security measures
• Enhanced due diligence for high-risk profiles, events, and jurisdictions
• Review of large or unusual transfers, rapid movement of funds, and complex patterns
• Risk scoring for customers, payment methods, and behavioural indicators
• Sanctions and PEP screening against national and international lists
• Reporting obligations to the BFIU where required, including timely escalation and record retention

The platform prohibits conduct that undermines KYC, ID verification, and AML controls. Restrictions protect account protection, user safety, and the integrity of the service.

• Creating multiple accounts or using another account holder’s profile
• Using forged, stolen, or altered documents or false document submission
• Attempts to launder funds, disguise sources of funds, or structure transactions
• Manipulation of systems, tools, or games to obtain unfair advantage
• Sharing, selling, or renting access to an account
• Using third-party payment instruments or anonymous payment tools
• Identity misrepresentation, impersonation, or failure to complete verification

Violations of KYC or AML rules trigger enforcement aligned to Bangladesh regulatory requirements. Actions may be taken without prior notice where risk is identified.

temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable

Users must provide accurate and up-to-date personal data, complete identity check and ID verification promptly, and ensure all document submission is genuine and legible. Users should respond to requests for additional information within stated timeframes and cooperate in ongoing transaction monitoring where necessary. Only payment methods owned by the account holder may be used for deposits and withdrawals. Users are expected to report suspicious activity to customer support and follow responsible gaming guidelines to maintain a safe environment.

1win upholds fair play and transparency to protect users and maintain a compliant, secure environment in Bangladesh. Principles below guide decisions and daily operations.

• Adherence to KYC and AML standards and applicable regulatory requirements
• Confidentiality and protection of personal data and verification documents
• Ongoing monitoring for suspicious activity and timely response
• Prevention of manipulation, collusion, and other unfair behaviour
• User support on safety matters, reporting guidance, and account protection
• Shared responsibility between the platform and users for security measures
• Equal conditions and consistent rules for all users